Scheduled report won't save: "No project working folder is set"

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • SystemPulse
    Junior Member
    • 11.08.2025
    • 17

    #1

    Scheduled report won't save: "No project working folder is set"

    Our quality department wants the daily OEE report as a PDF in a shared folder, not by email. On REPORT > Scheduled Reports I created a new scheduled report, left the email recipients empty and typed "Reports\Daily" into "Save folder (on the server)".
    When I click SAVE I get: "No project working folder is set; enter a full path (e.g. C:\Reports)." I then tried our network share as \\fileserver\quality\oee and the schedule saved, but after the run time the "Last run" column shows an error in red and no file appears in the share.
    What is the correct way to save scheduled reports to a network folder?
  • Technical Support
    Senior Member
    • 11.08.2025
    • 105

    #2
    There are two separate things here: the path format and the access rights of the server.
    1. Path format
    - A relative path such as Reports\Daily is placed under the project working folder. Your project has no working folder defined, so the relative path is rejected with the message you saw.
    - A full path always works without a working folder: either a local drive (D:\Reports\OEE) or a UNC share (\\fileserver\quality\oee). Mapped drive letters such as Q:\ are not recommended, because the server does not run in a user session where those letters exist.
    2. Access rights on the share
    The report is generated and written on the server by the Proveris web service, not by your browser. So the Windows account under which the Proveris web service runs needs write permission on \\fileserver\quality\oee. Ask your IT team to give that account (or the server's computer account) Modify rights on the share and the folder.
    How to test
    1. In the Scheduled Reports list, click the Run now (play) button on the schedule.
    2. Check the Last run column: a green timestamp means delivered; a red one shows the error message under it.
    3. Once it works, the scheduled run times will write the files the same way.
    If you also want an email copy, you can fill both "Email recipients" and "Save folder"; one of them is required. Email uses the SMTP settings from Settings > Email.
    Documentation: https://greensoft.ai/documentation/p...ser-interface/

    Comment

    Working...