Added a new machine in the web version but its production count stays at 0

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • LogicAutomation
    Junior Member
    • 11.08.2025
    • 16
    #1

    Added a new machine in the web version but its production count stays at 0

    We bought a second packaging machine and I added it from the MACHINES page with "Add Machine". The card appeared right away, which was nice, but after a full shift the machine still shows 0 pieces and the OEE gauge on its card does not move. The machine was definitely running, the operators confirmed it.
    The first machine was set up by your team during commissioning, so I never did this myself. I can see the new machine's tags were created automatically, but I'm not sure what else is needed. The PLC is a separate unit from the first machine's PLC, with its own IP address. What steps am I missing to get this machine counting?
    Tags: None
    • Technical Support
      Senior Member
      • 11.08.2025
      • 105
      #2
      When a machine is added, Proveris creates its tags automatically, but it cannot know where those signals live in your PLC. The tags start without a usable address, so nothing is read yet. Please go through these steps:
      1. PLC connection. On the MACHINES page open the Tags window and check the PLC Connection section. Since the new machine has its own PLC, enter its PLC IP address (and port, slave ID and read interval if they differ from the defaults). If a new connection was opened when you added the machine, the confirmation message will have mentioned it.
      2. Addresses on the card. Use the icons on the machine card to enter the PLC address for each signal:
      - Input counter (Sensor 1): a continuously increasing counter of produced units. Produced quantity and Performance are calculated from it.
      - Running signal: 1 while the machine runs, 0 when it stops. Without it the machine always counts as stopped and Availability drops.
      - Output counter (Sensor 2) and Energy are used depending on your setup.
      A signal without an address shows the hint "Address not entered yet: this value is not read from the PLC."
      3. Check the readings. Open LIVE > TAG and confirm the counter value increases while the machine runs.
      4. Work order and shift. Production is counted against a work order and inside defined shifts. If the card shows "Missing to run:", it lists exactly what is still missing (input counter, running signal, work order). Also make sure the product on the work order has an ideal speed, otherwise Performance cannot be calculated.
      After these steps the card and dashboard should start updating within the read interval.
      Documentation: https://greensoft.ai/documentation/p...ion-protocols/

        Comment

        Previous template Next
        Working...