Tag Logs report: some analyzer values are missing from the available list

[ProcessPilot]

I want a monthly report of the active energy and power factor for each of our 12 analyzers. In Reports > Tag Logs, the available list shows active power and voltages for most analyzers, but the energy counters and power factor are missing for several of them. For two newer analyzers almost nothing is listed.
On Live Monitoring all these values are visible and update normally, so communication works. Why can't I select them in the report, and will I be able to get last month's values once they appear in the list?

[Technical Support]

The available list in Tag Logs only contains tags with logging enabled. Live Monitoring shows every value read from the analyzer, logged or not, which is why you see them live but can't report them.
Checking and enabling logging
1. Go to Development and open the connection configuration of the analyzer (devices, frames, tags).
2. For each tag you need (active energy, power factor, etc.), check its log status. The options are "no logging", "periodic", and "on change with a deadband".
3. Recommended settings:
- Energy counters: *periodic* (for example every 15 minutes). Counters always increase, so regular points are what you need for consumption per day or month.
- Power factor, voltage, current: *on change with a deadband* for a good balance between detail and database size, or *periodic* if you prefer evenly spaced points.
4. Save. The tags appear in the Tag Logs available list.
The two newer analyzers were probably added from the library without changing the log status of their tags. Check them first.
About last month
Logging works from the moment it is enabled. Values that were not logged were not stored, so last month cannot be reconstructed. The report will contain data from the time you enable logging.
Building the report
In Tag Logs, move the tags to the selection, set the time range and the statistics (interval and aggregation), then click Get report. You can view it as a line, bar, pie or area chart and export it as PDF, XLS or CSV.
Documentation: https://greensoft.ai/documentation/l...e-ems/reports/